Computer Telephony
Integration (CTI)
Software Solutions
GET THE BEST COMPUTER TELEPHONY INTEGRATION (CTI) DEVELOPERS
Teqnecia brings a dash of tech magic with its CTI software development. We're like IT wizards, sprinkling innovation to revamp existing systems or conjuring brand-new CTI solutions from scratch.
Teqnecia offers solutions with seamless symphony, blending omnichannel routing, automatic call distributor (ACD), and interactive voice response (IVR) software integrations for a harmonious customer experience.
We wield advanced analytics like wizards, transforming insights into tangible results. With our spells of interaction analysis, customer reporting, and performance management, success is the potion we brew.
Our software sorcerers wield cutting-edge, intuitive AI-powered technology to automate business processes and expedite customer issue resolutions, conjuring improved business outcomes like magic spells.
We excel in telephony infrastructure design for voice, video, and integrated data (AVVID) by harnessing third-party cloud PBX software to optimize web server data retrieval.
Our experts at Teqnecia craft Voice over Internet Protocol (VoIP) server software, encompassing VoIP apps, contact and call center systems, as well as web and video conferencing platforms.
We create telephony message software, including platforms like Short Message Service Center (SMSC) and Multimedia Messaging Service Center (MMSC), alongside various messaging protocols.
CTI SOFTWARE DEVELOPMENT SERVICES
Teqnecia is your secret ingredient for crafting CTI software solutions that turn call reporting into a masterpiece, elevate customer experiences, and make agent workflows smoother than a jazz melody.
We craft computer-boosted telecommunications applications (CSTA) like maestros, harmonizing with advanced ACD systems to orchestrate seamless communication.
SCREEN POP
Teqnecia never fails to introduce the magic of automated screen pop features, conjuring detailed caller information right onto the agent's computer screen, like a digital crystal ball.
DIALER SYSTEMS
Allow us to blend the art of predictive dialers seamlessly into your contact center, crafting automated messaging and scheduled recalls like a conductor orchestrating a symphony of multichannel campaigns.
CTI SOFTWARE SOLUTIONS FOR OPTIMIZING CALL MANAGEMENT WORKFLOWS
Access a myriad of features within your CTI software solution to empower your telecommunication workforce, enhancing productivity and efficiency.
Teqnecia engineers IP Multimedia Subsystems (IMS) software solutions to provide a wide range of multimedia communication services, encompassing VoIP, video, text messaging, and beyond.
Acquire top-notch telecommunications software solutions that utilize Interactive Voice Response (IVR) software to efficiently handle incoming phone calls, eliminating the need for operator intervention.
Our specialists create CTI applications packed with features like caller authentication, voice recognition, call processing, fax management, softphone functionality, and voice-to-email capabilities.
Our Teqnecia engineers craft applications for Bring Your Own Device (BYOD), Mobile Device Management (MDM), and Unified Network Management, offering you comprehensive media collaboration advantages.
TAILORED CTI SOFTWARE INTEGRATIONS
Teqnecia seamlessly merges various third-party application APIs into your cloud-based telecommunication solutions,
harnessing the power of your CTO system.
Acquire a communication system with an array of features and capabilities by harnessing the robust suite of software solutions offered by Twilio.
Our proficient developers enhance existing applications, such as Plivo, by integrating voice and SMS capabilities, thereby optimizing telecommunication operations.
Let us seamlessly integrate Voxtelesys into your current phone systems or PBX to streamline your business processes.
We effortlessly link Nexmo's cutting-edge voice APIs and SMS messaging functionalities with your current business systems.
Teqnecia also integrates with RingCentral, simplifying phone control and other communication functions for businesses.
We ride the Google Voice wave of simplicity, crafting personalized communications that feel like a warm, custom-made sweater for your business.
